[Resolved] Eureka Forbes — For aquaguard classic water purifier | |||||
My self Dr paras gohil, I am from sihor, dist bhavnagar, we bought aquaguard classic 5 months ago, as sales representative or sales manager came to home and he measured TDs and told us that 329 and forced is to buy classic one, but due to test of water that seems to be more TDs than he told but he insisted to buy classic, when come person for service, he measured 889, and that sales manager named Sharam Rajani he just misguided us, and even though many times we called him he don't reply us, now we need RO also, that was his mistake not giving us RO Dharam Rajani mo [protected] Was this information helpful? | |||||
Mar 16, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 07, 2017 Eureka Forbes Customer Care's response Dear Dr. Paras, I am unable to trace your issue in our records. Hence, it would be great if you could share your registered contact number/ customer ID with me for faster escalation. Regards, Priya Verified Support Feb 09, 2017 Eureka Forbes Customer Care's response Dear Dr. Paras, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Priya Verified Support Feb 12, 2017 Eureka Forbes Customer Care's response Dear Dr. Paras, As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance. Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Not attended.
Candle and Charcoal not changed.
I've noted your concern. My team at Kanjurmarg will get in touch for further assistance. Appreciate your patience.
Regards,
Priya
Based on the feedback received from our Mumbai team we understand that they have contacted you and resolved your issue.
Regards,
Priya