[Resolved] Eureka Forbes — Forbes Trendy Steel Dust Bag

rejeesh09

Address:

690531

The dust bag doesn't have the capacity as promised.. after a while you can smell dust while using the cleaner.. I have contacted the local seller many times for dust bags which were promised during sale but to no avail.. Extra dust bags are simply not available..
I own the Forbes Trendy Steel model.. I would like to have a quick resolve to this issue..

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May 11, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2016

Eureka Forbes Customer Care's response Dear Rajeesh,

I understand your concern. Kindly share with me your registered mobile no./ complaint no./ customer ID and I will have my team look into your issue at the earliest.

Regards,
Priya

Verified Support

Jan 02, 2017

Eureka Forbes Customer Care's response Dear Rejeesh,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 03, 2017

Eureka Forbes Customer Care's response Dear Rejeesh,

As I haven't heard back from you, my team is unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

Jan 08, 2017

Updated by rejeesh09 Thanks for the reply. I was expecting a mail or something and hence didn't check here. Are you asking for the details registered with the seller or something related to this portal..?