[Resolved]  Eureka Forbes — Fraud against the non giving of the bag

Address:Mumbai City, Maharashtra, 400708

Dear Sir/Madam,

I have purchased the WET & DRY Vacuum Cleaner from Eureka Forbes in last week of December 2016 from Mr. Lahoo Shinde.

He had promised for the BAG as Accessories on full payment of Vacuum Cleaner. We were there 6 peoples for the presentation. If you require we produce them for any help.

Also I had registered the case of NON DISTRIBUTION OF BAG on purchase of Vacuum Cleaner. But case results are not submitted to me. You may check the calls recordings from me also I had provided all necessary mobile numbers and bills to Customer Care but still I didn't receive any supported call and BAG.

Also Mr. SHARAD DAWAND from Eureka Forbes team AIROLI, wasted my time and told me that they will handle CASE.

But unfortunately he denied and Neglected me by saying this area is not under his power. He had given me mobile number of Mr. NILESH GAWADE [[protected]]. After calling to Nilesh he told me we will not provide the BAG and that has to be taken in written from Sale Person. I told him for the RETURN of PRODUCT but he refused to explain the RETURN POLICY by saying he is unware of the same.

He told me that he is AREA MANAGER and he don't know the RETURN POLICY, such a shame for me as WHY & HOW I had purchased product from such persons.

Request you to please take as an FRAUD COMPLAINT against all mentioned in mail.
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Apr 22, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Mar 04, 2017
Pardhasaradhi Vemula's response
Come and see it
Verified Support
Mar 08, 2017
Eureka Forbes Customer Care's response
Dear Saheel,

This is surely displeasing. Please share your registered contact no./customer ID so that my team can connect with you soon for further assistance.

Regards,
Priya
Verified Support
Mar 17, 2017
Eureka Forbes Customer Care's response
Dear Saheel,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
Complaint comments 

Comments

Water is not cleaning, so please check it, the performance of machine is also very poor because of that health problem are occurring, so come check it
Eureka Forbes Customer Care's response, Mar 11, 2017
Verified Support
Dear Pardhasaradhi,

Allow me to assist you with this. Please share your registered contact no./customer ID so that my team can look into your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 17, 2017
Verified Support
Dear Pardhasaradhi,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

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