[Resolved] Eureka Forbes — fraud executive

yuvaraj7466

from Erode, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600012

My name :subramani from chennai tamilnadu customer id:[protected]
I have been cheated by your company executive name :jaikumar came from chennai villivakkam branch on 28dec2019. He asked me to pay rs:4350 for 1year amc but i payed rs:2350 and balance after completing the work. Because he was new to me. Not the regular technician who visited my house. Still my amc not done i not even get any solution. So pleas take action on him and refund my money.

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Jan 6, 2020

Complaint marked as Resolved

dont give fake status .my problem not yet solved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

Eureka Forbes Customer Care's response Dear Yuvaraj,

I've responded to your concern via Facebook & shall take it forward from there.

Regards,
Anita

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Comments

Shabu69

from Ernakulam, Kerala

Bought dr Aqua guard filter and within 10 months HD filter failed. The cost to replace the filter for a cost of 4900. They are cheating people without mentioning the service cost. So we are paying 17000 rupees just for case.

Eureka Forbes Customer Care's response, Jan 9, 2020

Verified Support

Dear Shabu,

I assure you to get this checked on priority. Please share your registered contact number & customer ID here, my team will definitely get in touch with you.

Regards,
Anita

Eureka Forbes Customer Care's response, Jan 13, 2020

Verified Support

Dear Shabu,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Eureka Forbes Customer Care's response, Jan 15, 2020

Verified Support

Dear Shabu,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita