[Resolved]  Eureka Forbes — fraud service for aquaguard filter replacement

Address:Chikka Banswadi, 560043

Hi sir,
Recently we took service for aquaguard filter as it was not working (4th july). We got one service provider through online and mobile number is [protected]. He came to our house for checking water filter. Without doing any checks, he told its needed to replace filters. He charged 3800rs for the same and replaced filters.

Again within one day, filter stopped working and also, tap started leaking. When we called that person again, he sent another technician who charged us 850rs for replacing tap and told that he will send the bill. His number is [protected] and he also havent sent any bill or reciept for the same. Our aquaguard has completely stopped working now.
I see similar complaints on the same issue faced by other people. Please help to resolve this issue.

Thanks,
Anil
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Sep 12, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2019
Eureka Forbes Customer Care's response
Dear Anil,

I'll surely have my team contact you soon for further assistance. Request you to share your registered contact number/customer ID here so that my team can connect with you.

Regards,
Priya
Verified Support
Aug 08, 2019
Eureka Forbes Customer Care's response
Dear Anil,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Priya
Verified Support
Aug 09, 2019
Eureka Forbes Customer Care's response
Dear Anil,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Priya
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