[Resolved] Eureka Forbes — Frequent failure of equipment due to weight sensor & pathetic service support

koderi_ratheesh

from Chennai, Tamil Nadu

Address:	Ernakulam, Kerala, 682028
Website:	EUREKA FORBES AQUAGUARD

I regret for being a helpless consumer for purchasing an EUREKA Water Purifier and frequent failure of the equipment . More so their service support is very pathetic as their service center keep singing that "No Spare". Even after 1 month of Lodging a complaint (complaint NO: [protected]) they still not got the courtesy to attend and claims still spare is not there.

I would not be able to recommend any EUREKA forbes products even to my enemies.

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Feb 7, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Eureka Forbes Customer Care's response Dear Ratheesh,

I understand your disappointment and have forwarded your issue to my team at Kerala.They will contact you at the earliest to address your concern.

Regards,
Priya

Verified Support

Dec 23, 2016

Eureka Forbes Customer Care's response Dear Ratheesh,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya