Eureka Forbes — Frequent failures of Aquaguard RO-Genius model. | |||
I purchased Aquaguard RO-Genius model in Aug'14. It was working OK for few months but it is giving trouble for the last 2-3 months and got faulty 10 times in the last 2 months having same problem. Every time service engineer from Eureka Forbes come do some wire twisting and it starts working again. But they couldn't provide the permanent solution. Now it again became faulty and despite registering complaint, the fault is yet to be attended by Eureka Forbes people. Seeing the trach record of this particular model/ piece I request Eureka Forbes to provide a permanent solution to my grievance and replace this faulty piece with the new one. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team