Eureka Forbes — Geneus plus : defected and unserviceable installation

My RO machine with supply order No. SO 1193486 dated 11.06.2020 has been purchased from eureka forbes. Since its installation, the machine has issue of blocking of water with zero output within every 15 days. Everytime complaint has lodged with eureka forbes, technicians had visited and everytime provided with different advices and the problem never rectified fully, and same problem persists after every 15-20 days, Till October 2020, now from last 6 months, machine is unserviceable (No use/Not working). We have complaint many times but issue never resolved . RO remained unserviceable.

We are very disappointed with the services of eureka forbes and this has created mental and physical problems in my family life.
In view of this, there may be some defects in the RO machine at the time of installation, which was never highlighted and suggested by technicians .

Even no technician visited the house for attending complaint. This is poor state of affairs from them.
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