Eureka Forbes — Geneus water purifier

Venkata Rama Praveen

Address:

Gajularamaram, jeedimetla

Simply worst service

Even after 1 month lock down no one taking responsibility for service.

Appearing noise from purifier

No response on phone, mail.

I think manpower also removed to reduce cost leaving behind customers

Done very big mistake in choosing the product and also purchased amc

What is the solution?

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Eureka Forbes customer support has been notified about the posted complaint.

Jun 21, 2020

Updated by Venkata Rama Praveen Complaint raised on 26/05/2020 after so many reminder calls.

Escalation request number is [protected].

Ref- EFL1109628

So many escalations done every time defualt useless acknowledgement mail will receive.

Even if I want to escalate with another complaint it is not accepting.

Check image how many escalations done earlier.