Eureka Forbes — Highly dissatisfied with aquaguard sales and support

Address:

600088

EurakaForbes/Aquaguard Customer Care

My Name is Murali.

I had gifted Aquagard worth around Rs. 14500 to my Cousin Mr. Anandbabu. The Aquaguard Sales person was Punidhan (phone number : +[protected]). It looks like RO+ model has been installed which is a superior version. Nobody noticed at home as it was a gift from me.

We received a call from the Aquaguard Sales Person Punidhan (phone number : [protected]) on 22nd Jan, stating the wrong model was installed and they need the balance payment. I had to think it over for few days and today I told Punidhan that I will issue post dated check for first week of Feb. He started pushing me that he needs it today.

This is totally a mistake of Aquaguard Sales and Service team. And I am no way responsible. Still I am willing to pay the extra money that can be paid in another 10 days through my post dated cheque. But Punidhan is stating that he will remove the Aquaguard system which is installed or he will come to our door step to collect the money.

Do you people hire Gundas/Rowdys or Sales people to deal with customers? I don't understand. If you still wish to make this as a trouble for both o[censored]s I am ready to face this legally. All I am saying is I will pay the balance money by the First week of February.

R.Murali
[protected]