Please note it has been 10 days that i ve registered a complaint for my ro for water leakage.
Firstly i never get any sms alert for the complaint number as promised by the agent.
Secondly the service is so pathetic, unreliable, hopeless, and sub standard. The technician called today at 3pm that he would be visiting me by 4pm but yet no sign of him, it is 6 20 pm now. During these last hours i have been constantly calling him and asking him to please come as i cannot forever endlessly keeping waiting for him as it is. Working day!!
It just keeps pushing me if by saying he is coming after completing the current visit which could soon be over.
I called at the customer care to report the same.
They too assured that he would come visit soon, also that they would call back with the status. But again tall promises!!
Now the technician has stopped answering your calls also. Was this information helpful? |
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