[Resolved] Eureka Forbes — Horrible product and 3rd class service

sharat prabhath

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560070
Website:	eurekaforbes.com

This is to bring to your notice that the water purifier - aquaguard (Eureka Forbes) isn't working. We are sick of lodging the complaint again and again. It's really annoying to contact the service personnel who don't answer the call! The water isn't getting purified, the filter isn't working and we have already paid enough for n number of services. Kindly replace the product or stop advertising it!!!

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Feb 16, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Eureka Forbes Customer Care's response Dear Sharat,

I understand your concern. Please help me with your registered contact no. / customer ID and my team will soon connect with you to resolve your issue.

Regards,
Priya

Verified Support

Jan 11, 2017

Eureka Forbes Customer Care's response Dear Sharat,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 12, 2017

Eureka Forbes Customer Care's response Dear Sharat,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya