[Resolved] Eureka Forbes — I am complaining about vacuum cleaner

kiranrawat

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh

We have bought this product last year and now there is a problem in its suction from few days. I have been calling the customer care almost 2-3 days they have been saying that they will send the executive in 24-48 hours.
its been nearly one week and everytime i call they only give me assurity for service but no one seems to come from your side for servicing.
Very Poor Response, never respond against customer's complaint
our vaccum cleaner details
Multi purpose wet & dry vaccum cleaner
WDC-SC001- PIN
Order No. : [protected]
Ser no. 067312
complaint no. [protected]
customer name : Umesh singh
mail id : [protected]@gmail.com
contact no. [protected]

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Aug 15, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2019

Eureka Forbes Customer Care's response Dear Customer,

I have sent your details to my team in Ghaziabad. Be assured, they'll get in touch with you at the earliest to further assist you.

Regards,
Priya

Verified Support

Jul 14, 2019

Eureka Forbes Customer Care's response Dear Customer,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Priya