[Resolved] Eureka Forbes — I Am complaint about WD X2 vacuum cleaner not working

lakkasani

from Tanuku, Andhra Pradesh

Address:	YSR, Andhra Pradesh, 516360
Website:	eureka Forbes ltd

Sir iam ravendra reddy from productie of andhra pradesh state. I was purchased one vacuum cleaner on 9.3.2017. Type of vacuum cleaner is wd x2 vacuum cleaner. It is not working as iam informed to the local service person and he attended and found that motor was burnt, that has to be replaced shortly. But it was about to working one day and got failed. Since two months over about the complaint not replaced the motor with new one. Please inform them to replace motor with new one.

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Jun 20, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 16, 2017

Eureka Forbes Customer Care's response Dear Ravendra,

Kindly share your contact details/customer ID and my team will contact you as soon as possible.

Regards,
Anita

Verified Support

May 17, 2017

Eureka Forbes Customer Care's response Dear Ravendra,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

May 19, 2017

Eureka Forbes Customer Care's response Dear Ravendra,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita