[Resolved]  Eureka Forbes — I am complainting about provide faulty vaccum cleaner machine

Address:

411001

They sale vaccum cleaner on 10/07/2016. I get a parsal on 18/07/2016. When i try to use it did not started. The machine is faulty one.
I contact to customer care they write down complaint on 21/07/2016.
But no one can come to check the machine.
I call the pavan on 24/07/2016, he say "i check the status of complaint and call you back after 30 minutes" but he did not call back. When i call him he just say "tomarow he will be there". This process is going on from 24/07/2016 to 09/08/2016. Every time he say i wil send him tomarow.
On 09/08/2016 i call to pavans boss sonavne. He also say "i will call you in 30 minutes". When i call him, he just cut it every time, when i try witih different number they attending call and ask mi to speak with the another technician and he will resolve your problem but he just cut the phone.
My father goes on his office he say"i will send him tomarow 12 pm"
When i call him he say"send mi the complaint number". I send no but
Every time they just avoiding me.
The technician mr. Prashant said "i will send him". His tecnician came and check machine on 30/08/16 and now they told mi to change a part of brand new machine and part will available in 2 day. But when i try to contact them they didnot answer my call.[protected]
They are fraud.

Senior sales executive of that company is pavan davkare and his no is:[protected], [protected]
His boss is sonavne and his no is:[protected]

Address: 201 b, "the orion", opp. St. Mira college, 5 koregaon road, pune
For sales enquiries: [protected]
For service queries: (Std code of your state's capital) + 3988 3333
City/state: pune, maharashtra
Pincode: 411001