[Resolved]  Eureka Forbes — I want my money back or extend the amc for 2 year with any further delay

Address:560099

I have told by senior technician mr. Padbanabhan and sundar raj, my filter will be made in same condition, the way it was purchases with all future working condition, with in week or max 2 weeks time, and they offer me 1 year extension of amc due to all this issue, i trusted there word, said ok for 1 year, i thought this issue will not happen again, and all my reported issue to them will be corrected as per given time both have said,


But still i am waiting for them, when i call them they say we will get back to you,

And again same story started, they way eureka forbes respond to customer.

I can wait any more i want my amc money or extend complete 2 year amc and improve the service.

To tell you there is no mean having amc with you guys and we buying water from out, when you not able provide the proper service, you can play with customer life, hope you know unhealthy water how much dangerous...

Thanks
Suriya
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Aug 9, 2021
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Comments

Hi Suriyas,

We have escalated your issue to the concerned department and they shall contact you at the earliest.

Regards,
Eureka Forbes Team.
Hi Suriyas,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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