[Resolved] Eureka Forbes — in efficient service...

Giridhar Gupta

from Delhi, Delhi

Address:

Saroor Nagar, Hyderabad, Andhra Pradesh, 500035

We have requested for servicing of the water purifier then they have sent a technician, after he has done the servicing he dint even give me the receipt giving me some lame excuse. After he went away we have noticed that after we have switched it off also the machine was still working and storage got enough water so the water started overflowing, then we immediately called the technician who visited my house as i had his number but he was pretty rude to me so i registered a complaint on 27 april 2019 but till today there is no response from their end and i have been calling them ever alternate day and following but dint get any right answer till date. Kindly look into the issue and do the needful.

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Jul 1, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 11, 2019

Eureka Forbes Customer Care's response Dear Giridhar,

Please send in your registered contact number or customer ID. My representative will get in touch to help you further with your concern.

Regards,
Anita

Verified Support

May 13, 2019

Eureka Forbes Customer Care's response Dear Giridhar,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Anita

Verified Support

May 29, 2019

Eureka Forbes Customer Care's response Dear Giridhar,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Anita