[Resolved]  Eureka Forbes — incomplete info by sales people, n eureka forbes pathetic online chat system

Had spoken abt a week ago to the executive n explained my concern about incomplete info given by the sales guys. When i purchased the aquaguard dr classic+, i was told of one year free service, but not not told that it would not include free candle replacement after a year (Like v have in the paid amc)
I had asked the sales person n he said just like ur previous amc service would be offered.
My old amc had abt 9 months left which was added to the new product n i got an additional 5months, when i inquired the sales person said since the new amc is more costly than the previous one the months have bee reduced
So i[censored] r doing that then wat is the problem in providing fee cable replacement
All this was discussed with the executive on the helpline number, he said he would arrange for a call back from the dept which has not yet happened
Online chat with sneha vaity... Pathetic wait is endless
So wat does a customer do run after you'll do get some answers, coz sale is done
One of the most deceving sales persons i have come across
Never again will i ever entertain any sales person from eurka forbes