We have raised the complaint[protected] for the water purifier purchased with eureka forbes
1. Infringement of personal data : I have registered in eurekaforbes web as XXXXXXXXX in the purchase bill whereas the bill was raised in the name of Raja kripa . Nowhere I have referred this name neither in any correspondence to thier team nor to the sales persons. However thier team has captured the name. I feel offended by this infringement of my data .Does eurekaforbes collects data of name only or any bank details also ? How can such a well renouned company shall take our data without our consent ??? Explanation is expected asap.
2. Wrong product sold to us: My wife has shown two products with steel storage and UV/RO WITH COPPER & ZINC BOOSTER etc ie model GWPDERUMS .whereas it was informed by your sales person that nrich product is superior than the model selected by her, it was sold to us. While installation only it was observed that storage tank is of plastic whereas we demanded steel only. In no case the delivered product is superior than the product referred by my wife. We demanded return of the product and refund of the amount vide the ticket no mentioned CM[protected].
More than 8 days have passed eureka forbes is giving false commitment of resolution but no one has responded with concrete plan and resolution. Was this information helpful? | 
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