[Resolved] Eureka Forbes — Inspite of again and again lodging the complaint issue is not solved

Sushil Kr. Patawari

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700064
Website:	www.eurekaforbes.com

I m Sushil Kumar Patawari from Kolkata. I am having Eureka R.O silver model, my customer id is [protected]. My machine is in AMC and not working properly, taste of water is not good and its not getting purified. We are lodging complaints is every 3-4 days from last three months and my current complaint no. is [protected]. Some inefficient staff visit, does nothing and insist us to purchase a new machine. Firstly they insist for AMC then if they fail to provide services they say us to purchase a new one. This is simply harassing so, please do the needful.

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Mar 14, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Eureka Forbes Customer Care's response Dear Sushil,

I understand your frustration. Your concern has been forwarded to my team at West Bengal. Be assured they'll get in touch with you soon.

Regards,
Priya

Verified Support

Feb 10, 2017

Eureka Forbes Customer Care's response Dear Sushil,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya