[Resolved]  Eureka Forbes — installation of aquaguard

Address:411006
Website:www.eurekaforbes.com

Hi team,

Its being more than 2 weeks that i am following up with you customer support to get my aquaguard reinstalled in pune location.

However every time i get a timeline that too of very next day.

Now its frustrating for me i have purchased aquaguard mangna + for more than 18k. And now i am struggling for reinstallation of the product.

My register no.: [protected]
My register email id: [protected]@ymail.com

Could someone help me to get my aquaguard installed.

Thanks,
Prasoon sinha
[protected]
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Sep 2, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
Eureka Forbes Customer Care's response
Dear Prasoon,

I've forwarded your concern along with your details to my team at Pune. Be assured they'll get in touch with you soon to reinstall your product.

Regards,
Anita
Verified Support
Jul 20, 2017
Eureka Forbes Customer Care's response
Dear Prasoon,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
Complaint comments 

Comments

I have gone Contract through Eureka forbes for water purifier, Contract receipt No 27758785 dated 25/02/17 for 3 years.I compiined on 1/07/17, 8/07/17 by customer care no.But no service engineer or technician came to attend complaint.
Eureka Forbes Customer Care's response, Jul 19, 2017
Verified Support
Dear Customer,

Please share your registered contact no./customer ID. I'll have my team look into it at the earliest.

Regards,
Anita

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