[Resolved]  Eureka Forbes — Installation of Aquaguard Compact-Online Purchase

Address:

Khordha, Odisha

Dear Sir, I have purchased Aqua guard Compact on 18.02.2015 from Online.my Customer ID is [protected] and my registered mobile no is [protected]. At the time of the sale so many false commitments, sales representative said that your installation will be done within 48 hours of product delivery. My product delivered on the date 21.02.2015 and i have called customer care they said that it will be installed within 48 hours. I have wait for 48 hours nothing happened.Then i have complained on 23rd Feb 15 nothing happened no one called me. Again i have complained on 24th Feb 15(complain no-[protected]) one technician called me(ph no-[protected]) and told me today is not possible.On 25th Feb after so many follow up one person come for installation around 2pm. But he have not sufficient tools to fit and told me a plumber required and left the product without installation.In between this i have again complained they told that your request forward to the respective representative he will contact you your installation will be done soon.and Activity no([protected]) generated for my complain no([protected]). Is this good and quick service provided by Eureka Forbes??? I am really disappointed with the service of company after ordered from online.Its a bad and terrific experience with Eureka Forbes. I will suggest my friends and my colleague don't go for online shopping. At the time of sale they will give you all commitment but after sold out of the product they don't value their customer.Also i am going to share this with social network(Facebook and twitter).People please don't go for online shopping for any product from Eureka Forbes.