[Resolved]  Eureka Forbes — installation of r.o. water purifier on relocation

Address:D-303, Devdeep Apartment, Kotershwar Bhat Road, Koteshwar Ahmedabad (Gujarat), 380005

It is sorry to inform that i am holding r. O. Water purifier with regular amc since more than 12 years but on my transfer from kolkata (W. B.) to ahmedabad (Gujarat), i requested for installation of r. O. Water purifier at my new address in ahmedabad vide service request no[protected] dated 03.03.2019 and again reminded to your helpline vide no [protected] dated 05.03.2019 and [protected] dated 08.03.2019. Surprisingly there is still no response from your service center which is a matter of concern.

I think eureka forbes service is only believe on selling their product but no service at all. Your service is very poor. Please look into the above matter urgently or i will take strict action on your company.
Regards

Shishir kumar debnath
Contact no [protected]
Ahmedabad (Gujarat)
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Apr 17, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2019
Eureka Forbes Customer Care's response
Dear Shishir,

My team in Ahmedabad has been informed about the problem you are facing. Request your patience as they will contact you at the earliest to address the same.

Regards,
Anita
Verified Support
Mar 13, 2019
Eureka Forbes Customer Care's response
Dear Shishir,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
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