[Resolved] Eureka Forbes — Installation of water purifier

abhijit08

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421201

I purchased aquaguard classic+booster pump water purifier online through Eureka forbes site by booking the item on 12/08/16 and received the delivery on 20/08/16.Since then only once the engineer came to install but had not done his job under techincal issue and assured he will be back in 2-3days with the piping to install it.Since then NO one has came.All the procedure to contact with eureka forbes is done from my side nad always gets reply of sorry for the inconvience and updation in the system.But till date the instrument is lyng idle in my home without installation.
Also the free watch gift is yet to get delivered.
i am very much dis-appointed with the quality of service and find no one concern about the reputation of your organisation.

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Dec 3, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 02, 2016

Eureka Forbes Customer Care's response Hi Abhijit,

I'd like to look into this matter for you. Please share your complaint no./ customer ID/ contact no. as it will help us understand and resolve your issue accordingly.

Regards,
Seema