[Resolved] Eureka Forbes — installation/ post sales support | |||
I purchased an eureka forbes water purifier from amazon and the product was delivered quickly in good condition. I received the product on last sunday and subsequently lodged a request with eureka forbes for installation. I was informed that the product will be installed by 12 noon on the following monday and i decided to stay back home for this purpose. But nobody turned up on monday and i got another promise on tuesday that the product will be installed immediately. Again nobody turned up for installation. I called up in the evening and i was informed that the technician is busy and will do the installation late on tuesdayafter 9 pm. Nobody turned up for installation till 11pm. All i was getting from eureka forbes were false promises very systematically. Under above circumstances i believe it would be wise to return the product and subsequently getting after sales support and post warranty support will be a nightmare. I would strongly suggest all not to buy any eureka forbes product as their service is just awful... Was this information helpful? | |||
May 7, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Mar 27, 2019 Eureka Forbes Customer Care's response Dear Customer, I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My service team will connect with you at the earliest. Regards, Anita Verified Support Mar 28, 2019 Eureka Forbes Customer Care's response Dear Customer, Please re-share your registered contact number or customer ID via message as the details provided by you are showing protected. It will help my team to assist you further accordingly. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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