[Resolved] Eureka Forbes — Installation problem.

Biswajit Mohanty G

from Bahula, West Bengal

Address:

Khordha, Odisha, 751002

Dear Aquagard,
I had purchased a Enhance RO machine through online.

Our water TDS is within 100 mg/ltr but wrongly i purchase machine TDS 500 to 2000 mg/ltr.
As per the service engineer, if we install this machine then all necessary Minral will be remove, it will make us ill and water test will not be normal.

For which I can't able to install the machine.
I am expecting a quick and cooperative service from Aquagard.

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Jan 24, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Dec 12, 2016

Updated by Biswajit Mohanty G My contact number is [protected]/ [protected]

Verified Support

Dec 12, 2016

Eureka Forbes Customer Care's response Dear Biswajit,

I have noted your concern. Allow me to get this checked with my concerned team and I assure you of a quick solution to your issue.

Regards,
Priya

Verified Support

Mar 14, 2017

Eureka Forbes Customer Care's response Dear Biswajit,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day!

Regards,
Priya