[Resolved] Eureka Forbes — installation still pending of my aquaguard water purifier since 6th april 2019

Prithviraj Thali

from Panaji, Goa

Address:

Sapna Heights, Bldg-C, 4th Floor, Flat No. 15, St. Inez, Panaji Goa, North Goa, Goa, 403001

Installation still pending of my aquaguard water purifier since 6th april 2019.

Called eureka forbes customer care on helpline number ending with...1177 at least 5 times and tried escalating the matter. But eureka forbes is laughably pathetic.

When will the installation be done by eureka forbes? This year or the next?

Prithviraj thali
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May 28, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Eureka Forbes Customer Care's response Dear Prithviraj,

I've responded to your concern on Twitter. Be assured, my team will take it forward from there and address the same as soon as possible.

Regards,
Priya

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Comments

Darshan Dachu

from Bengaluru, Karnataka

I have logged complaint on April 14th on 15th a person was depeted from your office for servicing but the person left saying he would get the parts for replacement till date it is unattended when I called he says he is coming, nevertheless it is unattended, please do the needful as early as possible as it is not in working condition .

Eureka Forbes Customer Care's response, May 11, 2019

Verified Support

Dear Darshan,

I've responded to your concern here: https://bit.ly/2HgqetS. Request you to check the same.

Regards,
Priya