[Resolved]  Eureka Forbes — installation water purifier

Address:

B-901, Ashwaryam Apartments, 12th Avenue, Gaur City 2, Greater Noida (west), Gautam Budh Nagar, UP. 201009, 201009

We purchased a eureka forbes water purifier (Make smart plus ro-uv-mtds) throgh amazon.in and delivery of the same was made on sunday the 23rd june. 2019 in the name of lajwanti bhandari.
We immediately called customer care executive of eureka forbes same day to get it fixed. We were told that the purifier will be fixed/installed within two working days. My conplaint no. Was [protected]. We waited till tuesday but no body from company turned up by this date. We again reported the matter to the cudtomer care executive on 25.06.2019 and we were given second complaint no. [protected]. But even after 6 days by now, no action has been taken by the company in this regard. We are daily in touch with customer care executives but every time we get an assurance that purifier will be fixed possitively by today evening. But that today evening has not come so far.

We never expected that the service of the company will be so poor. Otherwise we would have never ordered purifier from eureka forbes. We are sick of making complaints again and again without any fruitful result.

May i still hope that company will take immediate action to fix my problem.

S. S. Bhandari