Eureka Forbes — irresponsible customer care service

Address:

Chennai, Tamil Nadu

I made a request to the customer care on 25th june 2014 for reinstallation of aquaguard ro as I shifted from Perambur to selaiyur.89842788 is the no.Till now nobody has bothered to turn up for the same .The customer care helpline folks are useless.They don't know the service centre or the service technician no.I'm calling up every morning to hear the same reasons - complaint is open;we will escalate it.Nothing has happened till now.I doubt if the complaints are registered and forwarded to service centers.The irony is I have AMC till june 2015.The iresponsible behaviour is forcing me to move to consumer forum or throw the equipment in front of the office. Another request for a simple service for the 2nd equipment of mine is also pending till now.What are the service centers for?Never again pop up the text that 24 hours after registering the complaint, it is looked into.The utmost negligence and irresponsible customer service is giving tons of mental torture