[Resolved]  Eureka Forbes — Irresponsible salesperson undelivered product and wrong payment method

Address:Mumbai City, Maharashtra, 400072
Website:Eureka forbes

I had placed an order for aqua purifier on[protected] time 20:34:31 on installment basis which the salesperson irresponsibly swiped the card for total amount of rs.9490 which when asked to cancel the request said he will take a day to cancel the payment method. Since then he is not been receiving the phone or the phone number is no longer available.

Secondly we have note received the product till today. We have been calling the person and telling him to inform us one day before the delivery so that we cannot miss the delivery, but the co-operation is very poor.

We have to cancel the order because of this poor service right from the beginning and no longer wish to go ahead with this product.

Here are the details of product,
Customer (Me) : sharad bibave
Css's name : dharmendra
Code no: 9042660
Date :[protected]
+1 photos
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Jul 8, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 25, 2017
Eureka Forbes Customer Care's response
Dear Sharad,

My team at Kharghar will surely look into your concern on priority. Request your cooperation in the meantime.

Regards,
Anita
Verified Support
Jun 06, 2017
Eureka Forbes Customer Care's response
Dear Sharad,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice evening!

Regards,
Anita
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