[Resolved] Eureka Forbes — Item code:GWPDDRMRU10000 / Customer ID: [protected]

jbanerjee

from Delhi, Delhi

Address:	700091
Website:	www.eurekaforbes.com

Hello
I purchased the aquaguard (Dr Aquaguard Magna HD RO+UV) hardly a month back. Since then I am facing trouble with the set. Water overflows/leaks at random time without any apparent reason.

I have called up repair & maintenance person through customer care number. The person worked on the set a number of time but still the same problem is present.

Please do the needful asap.
R.N. Banerjee

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Jun 10, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2017

Eureka Forbes Customer Care's response Dear Mr. Banerjee,

I have escalated your issue to my team at Kolkata. They will contact you soon to address your concern.

Regards,
Anita

Verified Support

May 10, 2017

Eureka Forbes Customer Care's response Dear Mr. Banerjee,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita