[Resolved]  Eureka Forbes — Last 1 month complain given for service but noone attended

Address:282010

Hi,

I have purshed Eurek Forbes water purifier from Lotus vijay nagar branch on[protected], We have shifted from Indore to Agra before 6 month back, but we got problem in water purifier on Aug month, I have complained to coustmer care, he always forwarded complain to indore office, after many request, they have changed the address from indore to agra but after 2-3 complains to coustmer care, Engineer visited and check the equipment and told filter and pc and motor not working, As per product, he will give 6000 letre water in one year, but in 1 year only 9 month machine working only, but how can we consume 6000 liters water in 9 month. This product is faulty producut, I have requested to coustmer care to repair product but i am getting poor response and my product warrenty will be closed on[protected] but i am getting poor response, Please replace my product with filter, i will not pay any money for repairing and changing.
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Dec 4, 2016
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Sep 17, 2016
Updated by vasu_123456
No resolution given coutmer care some Engineer sent but he have done but now it is faulty need to request please change the equipement
Verified Support
Nov 02, 2016
Eureka Forbes Customer Care's response
Hi Vasu,

I understand your concern. Please share with me your contact details/ customer ID and my team will get in touch with you shortly.

Regards,
Leena
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