[Resolved]  Eureka Forbes — Leakage while fitting-no response

Address:Coimbatore, Tamil Nadu

My name is V. Vasantha Kumar, D-73, Sakkaraiar Nagar, Neelikonampalyam post, Coimbatore-641033. I have booked for Aqua Gaurd Classsic model on 24.10.2014 to Mr. Umapathi Sales person. The machine was delivered on 28.10.2014. Technician Mr. Dhilip came on 30.10.2014 at 9.30 pm and he couldn't fit the machine because the machine was leaked and he assured me of changing the machine for me but still now 5.11.2014 it was not happened. So I feel very sorry and I decided to cancell my order. I also request the company not to deliver my cheque for Rs.8990/= since I have not used the product and in the installaion itself the machine was fault.
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Aug 14, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
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Dear vasanthrani, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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