Eureka Forbes Ltd — Annual Maintenance Contract related

pramaniks.cma

from Kolkata, West Bengal

Address:

Hooghly, West Bengal

Product name- AQUA GUARD CLASSIC, Water Purifier AMC Type -Silver Details of AMC: Contract receipt no.10/22184148, dated 23.05.13, Period- 25.05.13 to 24.05.15, Amount paid Rs.2300/- Company made another contract before expiry of aforesaid, details of which - Contract receipt no.10/23535824, dated 26.05.14, Period -26.05.14 to 24.05.16, Amount paid Rs.2500/- The above details clearly shows overlapping of AMC period for a single product installed at single premises at 96, Parmar Road, Po-Bhadrakali, Uttarpara, Hooghly-712232, West Bengal. We communicated the company representative several times and customer care executive verbally as well as by letter but no initiative has been as yet taken by the company to rectify the said anomaly. The necessary documents are attached.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi pramaniks.cma,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long-term relationship with you.

Regards,
Eureka Forbes Team

pramaniks.cma

from Kolkata, West Bengal

Contact no.[protected]; [protected]; [protected]