Eureka Forbes Ltd. — Geneus RO | |||||
I have taken a service contract with eureka fofoes for two years for my aquaguard geneus ro on 13 november 2015. And paid rs.9050. I made a service request on 06 july that was attended to. However after the technician left, the ro started leaking and so i made another request.. No one has attended to date in spite of registering multiple requests to attend. The ro continues to leak and i have to place a bucket below. They msg that technician has attended and problem solved every time i lodge a request, when actually no one has come. I feel harassed and cheated and request you to guide me how to proceed further. My last request was on 19 july no. [protected]. Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
No one has attended to my complaint and I have received a message that service request number [protected] has been completed by service technicianMr. ANKUSH NARSING HANKARE. This is unethical and adding to the harassment. Please enquire and take action against the person concerned ASAP and ensure that my RO is repaired and working properly.
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team.