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Eureka Forbes

[Resolved]  Eureka Forbes — Machine shut off for multiple reasons with in 8 months from date of purchase

Address:Bellary, Karnataka, 583118

We bought dr Aquaguard genius plus may 2016..Till now we faced 6-7 times of different problems due to which machine s shut down...No proper response from service n I asked for replacement...Once machine s down service takes around 1-2weeks to sort out the problems... Due to this machine our health, time n money all waste...I did v big mistake by buying this product...I request plz take ur machine n please don give false hopes n coz I can't spoil my family health depending on ur product...
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Apr 18, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2017
Eureka Forbes Customer Care's response Dear Prabhi,

I'm am displeased to read this. Send in your registered contact no./customer ID and I'll have my team get in touch with you as soon as possible to address your concern.

Regards,
Piyush
Verified Support
Mar 08, 2017
Eureka Forbes Customer Care's response Dear Prabhi,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Piyush
Verified Support
Mar 17, 2017
Eureka Forbes Customer Care's response Dear Prabhi,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Piyush
Complaint comments 
1 Comment

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Comments

Dear sir
Here I have to complain that after paying for AMC my RO is not being attended for defects while I have make so many complain to local service center
Jabardasti complain ko badane se kya complain ka vajan bad jayga ya kahain chacha ke bade bhai ki patni ka beta hoon me sidhe sidhe pita ka naam likhne se kaam nahi chalta he aapke yahan
Reply
Eureka Forbes Customer Care's response, Mar 7, 2017
Verified Support
Dear Arvind,

I've made a note of your issue. Please help me with your registered contact no./customer ID and I'll have my team to attend your issue at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Mar 8, 2017
Verified Support
Dear Arvind,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Eureka Forbes Customer Care's response, Mar 17, 2017
Verified Support
Dear Arvind,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita

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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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