Eureka Forbes — maintainence service for aqua guard water purifier.

Address:

Pune, Maharashtra

I, mrs. Taasim Tiwari, have an annual contract with aqua guard to service my water purifier (contract receipt no.[protected]. Till today after the contract was drawn up on 28.9.2014 no technician has ever come for any service. Now since past 1 week i am facing problem with my purifier for which i called the company's customer care at 39883333 on 15.6.2015. I was directed to sms REQ on [protected] which was done and i received activity no. [protected] and complaint no. [protected] with a follow up on 18.6.2015 activity no. [protected] and complaint no. [protected]. I have received no respose from the company. I habe spoken to their 2 excecutives Mr. Sachin on 17th n 18th on [protected] and Mr. Atul Lonkar on 19th on [protected]. Both assured me that they would attend to my problem but no one has bother to come to ckeck the purifier. Please see that my complaint is addressed as soon as possible.