Eureka Forbes — Maintenance Service

Address:Kolkata, West Bengal

Your representative turned up after 5 days from complaint on 22/05/15 and left half done which are clearly shown in the pictures attached My Customer Code-[protected] and under AMC cover validity upto 20/11/2015 Please look into the matter considering gravity of negligiency in such condition of reeling Heat Wave throught out the city and left Water filter without repairing
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Arun,

we are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. We have made a note of your customer ID, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
delighted to get such a prompt response
Technician reported, did the servicing and the machine is working .The noticeable thing that attracted me is the Changing behaviour of the TECHNICIAN and confessed his deed of negligence
Once again thanks for your prompt action

ARUN KUMAR DEB
Hi Arun,

Thank you for your valuable feedback. We are glad that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

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