[Resolved] Eureka Forbes — Malfunctioning of aqua guard under warranty

col rajinder singh

from Gurgaon, Haryana

Address:

Pathankot, Punjab

I purchased aqua guard enhance on 30 october 2016 and got installed on 16 january2017. After installation it started leaking all over. On complaint leakage due to overflow was rectified. However tds count of purified water is very low...8 only whereas tds count of input water is 106. Request get the requisite adjustment done to have tds count within safe limits. Please also give the complaint number

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Mar 2, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2017

Eureka Forbes Customer Care's response Dear Rajinder,

I am concerned to note about your experience. Kindly help me with your registered contact number/customer ID so that my team can connect with you at the earliest to get your issue resolved.

Regards,
Priya

Verified Support

Jan 27, 2017

Eureka Forbes Customer Care's response Dear Rajinder,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest

Regards,
Priya

Verified Support

Jan 30, 2017

Eureka Forbes Customer Care's response Dear Rajinder,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya