Eureka Forbes — Malfunctioning of water purifier | |||
I purchased one aqua gurad enhance UV for Rs.12990 dt.17/04/15 vide Invoice no.[protected].But after two months of purchasing it started malfunctioning sometime overheating of water, overflowing, water not coming.Every time technician visited and again after one or two months it started malfunctioning.Last time on 19/01/16 I lodged complain again as water was not coming then one service person came and rectified the problem but after two days it started over flowing and again one service person came on 21/01/16 and this time while servicing he broke some parts and told that he would change but today is 2nd february no body turned and my water filer is now unusuable condition.It seems this people waiting for expiry of one year so they can be absolved of their responsibility. Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
I had purchased a water purifier from patra enterprises bhubaneswar vide invoice no 269 dt 06/12/2015. My purifier is overflowing with direct unfiltered water through the water chamber. Since 4 days I am running behind them but no solution is found out till date. The supplier patra enterprises has not registered/created the id for which my complian is not listened.
I can't recomend this purifier to my friends because the customers are not dealt properly.
Debasis Sahoo
Bhubaneswar
Mob- [protected]
I can't recomend this purifier to my friends because the customers are not dealt properly.
Debasis Sahoo
Bhubaneswar
Mob- [protected]
I had purchased a water purifier from patra enterprises bhubaneswar vide invoice no 269 dt 06/12/2015. My purifier is overflowing with direct unfiltered water through the water chamber. Since 4 days I am running behind them but no solution is found out till date. The supplier patra enterprises has not registered/created the id for which my complian is not listened.
I can't recomend this purifier to my friends because the customers are not dealt properly.
Debasis Sahoo
Bhubaneswar
Mob- [protected]
I can't recomend this purifier to my friends because the customers are not dealt properly.
Debasis Sahoo
Bhubaneswar
Mob- [protected]
Hi Debasis,
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
All details are available with Eureka forbes. I have sent mail on 19/01, 22/01 & 30/01 in their mail id [protected]@eureka forbes.com.So they are only trying to kill the time till one year expires. Even 15 days passed no body turned out for repairing and my water purifier is lying in unused condition.
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We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.
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Eureka Forbes Team