[Resolved]  Eureka Forbes — Meghana machine is not working

Address:Mumbai City, Maharashtra, 400076

Hello team - just want to raise this issue to the higher ups. I am facing serious issue with the model which i bought last year march 22 2016. This is giving me lot's issues. It stopped working in october, i raised the request someone visited my house and fixed it. Since that time it stops working after each 10-15 days. Whenever i raise the complaint no one visit my home unless i call them multiple times. Even when they visit they say that we can't fix it permanently your membrane is not working but we can't say that as it's under warranty. Once warranty is over you need to pay and then only we will change.

As of now my machine is not working at all from past 4 days... I raised the complaint talked to multiple folks no one is visiting my house. I am going file a case in court due this irresponsible behavior of your service team and going to post my blogs everywhere so that other customers are aware with how you treat your customers once product is sold.
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Feb 16, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
Eureka Forbes Customer Care's response
Dear Customer,

This shouldn't have happened. Please provide your registered contact number/customer ID and I will have my team look into your issue at the earliest.

Regards,
Priya
Verified Support
Jan 11, 2017
Eureka Forbes Customer Care's response
Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Jan 12, 2017
Eureka Forbes Customer Care's response
Dear Customer,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
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