[Resolved]  Eureka Forbes — money back not taking process

Address:Pune, Maharashtra, 411048

I have purchased dr aquaguard hd ro+uv on 27.9.2017 and got delivery. The sales person didnot describe me well about the storage container which is not seal packed and loose from the sides. I am not satisfied with their product and want money back as per their 30 days monry back guarantee but my request number[protected] is still unattended after many calls and follow up.
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Nov 4, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Eureka Forbes Customer Care's response
Dear Bably,

I've forwarded your concern to my team in Pune. They'll surely get in touch with you as soon as possible to address the same. Request your patience meanwhile.

Regards,
Anita
Complaint comments 

Comments

After regular complain no one come . Once repairer come bt still same prob . Not satisfied with care.my ro is not filtering water after regular compailn one engineer come bt from nex day same thing happen still not working. Pl sought out soon
Eureka Forbes Customer Care's response, Oct 3, 2017
Verified Support
Dear Nirmal,

Please share your registered contact number/customer ID here. I'll have my service team connect with you at the earliest to address your concern.

Regards,
Priya
Eureka Forbes Customer Care's response, Oct 12, 2017
Verified Support
Dear Nirmal,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Nov 21, 2017
Verified Support
Dear Nirmal,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya

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