[Resolved] Eureka Forbes — My Aquaflow water purifier not working immediately on next day after Eureka Forbes service representative does free servicing. | |||
Yesterday your chennai service representative named Ganesh for service area choolaimedu performed my first free servicing. He replaces the external filter for Rs 375. Today my aquaguard keeps on beeping but does not switch on. You should not have given free servicing. My water purifier was working fine prior to servicing.Your representative confirms that first servicing is free and next servicing is Rs 400. Free servicing is useless. Your free servicing is of no use and in fact done to damage my water purifier for subsequent servicing. This gives serious negative impression about the brand and its representative. Was this information helpful? | |||
Complaint marked as Resolved
Finally your service engineer balu resolved it.But still water has odour and taste is not good.However I am happy that finally some how the aquaguard is in working condition Eureka Forbes customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Hi Eureka CC,
The name of your executive is Ganesh Mobile Number [protected]
Bill Date 22-July-2015 Bill No 18068030, Pincode-600094(Chennai India).
I had shared my registered mobile number through facebook and email.
very poor experience with free servicing done to damage my equipment. However we payed Rs375 for 10" candle.
The name of your executive is Ganesh Mobile Number [protected]
Bill Date 22-July-2015 Bill No 18068030, Pincode-600094(Chennai India).
I had shared my registered mobile number through facebook and email.
very poor experience with free servicing done to damage my equipment. However we payed Rs375 for 10" candle.
CIN:U27109WB1931PLC007010
I had raised service request with no 82660798.Please do needful.
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Regards,
Eureka Forbes Team