Eureka Forbes — my complaint number [protected] booster model water purifier under amc

Address:

G2 A Block, Choudhry Apartment, 1-10-339 Brahmanwadi, Lane No.9, Begumpet, Hyderabad 500 016. Phone No.9866737733

I have a Booster Model Aquaguard Water Purifier under AMC valid upto 03.04.2021 from 04.04.2019. However, nobody has done regular servicing from December 2019.

I lodged a complaint (No.[protected]) with you and in response, On 14.07.2020, I received a message expressing regrets, stated that considering the current unsafe environment, you are not able to give the due service and extended the AMC by a month upto 28.05.2021.

Till date, nobody did any servicing of the water purifier putting our health in jeopardy.

Today, I started facing problem. Though the motor is working, water is not getting pumped.

I request you to immediately depute your service engineer and arrange for attending the above water purifier, which is under AMC.

It is a matter of regret that due to non attending of maintenance regularly for the last one year, today the problem has arisen for which please note that you are solely responsible.

An immediate action is requested.