[Resolved] Eureka Forbes — Nano vacuum cleaner

Ganesh1307

from Pune, Maharashtra

Address:	530013
Website:	www.eurekaforbes.com

Purchased one month back in naval canteen, opened today to use that. Observed the damaged sucking hose in the pack. I couldn't make the warranty signed. I can send the damaged sucking hose pictures to you, if you need. What my intention is this might have happened right at the packing stage, but not in the transit or else. I suggest you to please check your product to reach your customer without any damage other wise loose trust on you and your product.

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Feb 16, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Jan 04, 2017

Updated by Ganesh1307 Thanks for accepting the complaint

Verified Support

Jan 04, 2017

Eureka Forbes Customer Care's response Dear Ganesh,

I would like to help you with this. Kindly share with me your registered mobile no./ complaint no./ customer ID and I will have my team look into your issue at the earliest.

Regards,
Priya

Verified Support

Jan 05, 2017

Eureka Forbes Customer Care's response Dear Ganesh,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 11, 2017

Eureka Forbes Customer Care's response Dear Ganesh,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya