[Resolved]  Eureka Forbes — negligence in installing eureka forbes dr aquaguard water purifier since 5 months

Very much disappointed with eureka forbes company, ordered eureka forbes aquaguared magna hd ro uv with mineral catridge with order no.[protected]...Date of purchase in online[protected].
Complaint no.[protected]
reg no.[protected]
we bought this product 5 months back, but no one has come to install the product, we ve called the customer care many times...Every time they tell us, "sir we will be installing in 24 hrs"
but 5 months have been passed ...But there is no response ...Very much disapointed with the company..I request them to take back the product.
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May 14, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2018
Eureka Forbes Customer Care's response
Dear Ravikanti,

I've raised your request with my service team in Telangana. They'll definitely get in touch with you as soon as possible to install your product.

Regards,
Anita
Verified Support
Mar 28, 2018
Eureka Forbes Customer Care's response
Dear Ravikanti,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita
Complaint comments 

Comments

2.6years back we purchased aquaguard crystal uv+ from there till now no one has come for servicing the same. I had called customer care for the same long back but no response till today. My contact no has bern changed i dont remember which no i had given at tome of purchase. Please send some one immediately

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