[Resolved] Eureka Forbes — new product without proper installation ..no services

RamKumawat

from Narwana, Haryana

Address:

Chandigarh, Chandigarh, 160019

I am frustrated with services of Eurea, I have installed a new Enhanced RO /Technicaila came and he was not carrying proper instrument to check TDS, When I asked said wil visit next day and since last 12 days I made multiple calls to technician and to Customer care, I have escalated matter 3 times, Everyday same response technician will visit soon, My family had stomach upset due to low TDS, Everyday I am byung drinking water from last 10 days since it got installed, I want to escalate it and would like to go for legal actions,

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Jun 14, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Eureka Forbes Customer Care's response Dear Ram,

I completely understand your concern. Please share your registered contact number or customer ID here. I'll have my team connect with you at the earliest to address the same.

Regards,
Priya

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Comments

RamKumawat

from Narwana, Haryana

[protected] again one week past no response bad company poor service false commitment

RamKumawat's [Complaint's author] reply, May 5, 2018

9876377697

RamKumawat's [Complaint's author] reply, May 5, 2018

9876377698

Eureka Forbes Customer Care's response, May 7, 2018

Verified Support

Dear Ram,

I have sent your details to my team in Chandigarh. Be assured, they'll get in touch with you as soon as possible to further assist you.

Regards,
Priya