[Resolved]  Eureka Forbes — New water purifier only name no service - great

Address:

Mumbai City, Maharashtra, 400010

Dear sir
I had purchased a water purifier on 28/03/2016 with the eureka forbes ltd
Compact model bearing order form cum receipt no[protected]
Since after installation 2 times the same had stopped working
On a very first complaint the same was address in 2-3 working days
But this time since last 10 days have passed no one is willing to attend the same neither any positive reply from the manager mr yadav with whom i had
Purchased is responding.
Either u call or make online complaint on the website or call to the manager only tomorrow is the answer u get from all of them.
Before this also the same was the backlog with these company purifier.
When u purchase that time they are assuring for a prompt service & once u
Become a customer after their warranty/guarantee is over they certainly
Insist you to purchase a new machine as the existing one parts are not available even though you have a amc contract with the co.
The biggest joke is the machine is available online & in market as well
& service contractors don't have parts they let reason for non-repairing.
Please make some provision for the same & request to all the other
Who are planning to purchase water purifier of this co. Not to mistake by
Purchasing the same.
Fed up with the service & their response.
M chowdhary,
Mumbai
My complaint no is 88337873.