[Resolved] Eureka Forbes — No Change of Filter once in year under AMC

samir Kumar Bandyopadhyay

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I have entered AMC on 19.01.15 vide contract receipt no. 10/24316818 dated 19.01.15. In the last 2 years, only one time filter change had been done. Next change of filter is due on Jan'17. But no body had visited my residence as yet. The service under AMC is extremely poor indeed.In the last two years nobody had made contact with me in respect of service .Even while making contact with the mob no of the authorized representative, it was duly disconnected from your end. I got insulted.

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May 22, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2017

Eureka Forbes Customer Care's response Dear Samir,

Request you to share your registered contact no./customer ID so that my team can get in touch with you soon with regard to your concern.

Regards,
Anita

Verified Support

Apr 17, 2017

Eureka Forbes Customer Care's response Dear Samir,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita

Verified Support

Apr 18, 2017

Eureka Forbes Customer Care's response Dear Samir,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita