[Resolved] Eureka Forbes — No free service is done as per the contract
R
roopeshetty
from Mysore, Karnataka
Address:
Bangalore, Karnataka
hi
i am Roopesh, residing in Bangalore / RT nagar location. i had purchased the Aqua gaurd purifier (AG CLASSIC (WATER FILTER CUM PURIFIER)on [protected]. But by the time of purchasing i was told that there will be a free service for my product in a year. but its almost more than 2 years but no one has come to my place. I had called their customer care many times but every time i get a false promise that they will be sending some one. One recent request number is[protected].
My customer code is
Customer Code: [protected]
Is there any option so that i can claim my free service or sue them for this false promise and causing us mental trauma?
regards
Roopesh
[protected]
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Aug 14, 2020
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Dear roopeshetty, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you to give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards, Eureka Forbes Team
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We request you to give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team